The viewable reviews on Yelp are a total farce. Sportique Scooters in Boulder is awesome and I won’t let them get away with it.
The review I tried to post to Yelp but they filtered it out:
I’ve been going to Sportique in Boulder since they opened the first store. I have no personal interest in their business.
I just took my 2001 Vespa ET4 with over 13,000 miles on it to get some repairs and maintenance performed. I needed a rear brake issue and a speedo cable issue taken care of. It also needed a comprehensive tuneup.
Set an appointment
I did have to set my appointment about 5 five weeks in advance. The delay was my own fault as summer repairs are always backlogged for any motorcycle or scooter shop. Winter is the time for maintenance to be performed as any seasoned scooterist knows.
Scooter mechanic diagnosis
Anyway, I arrived at 10 am and they helped me roll it off the trailer and get it into the shop. Around 2 pm the mechanic called and gave me an update on the state of repairs. He found additional items that needed to be taken care of. My front brake disk pads were completely worn out (I didn’t know that since Malossi brake pads are high performance they wear out quickly) and and my front tire needed replacing too (Darn that Zippy tire).
The mechanic worked with me on the skilled repairs he needed to perform and the ones I knew I could handle myself. He didn’t charge for anything extra for the additional repairs other than the cost of the tire and brake pads since he already had the front tire off the scooter. I’ll be changing that headlight myself.
Front office contact
I found everyone from the front office to the mechanics to be helpful and knowledgeable about scooters. They helped me carefully load the scooter when I picked it up.
Sportique guarantees their work
I later found that the speedo cable still had issues when I got home. I called the next morning and they said bring it in now. I rode it to the shop and they got right to it. After I picked it up, they let me know they guarantee their repairs for 90 days. There was no extra charge for the followup visit.
I didn’t have to pay for repairs until I picked up my scooter.
My scooters performance is back to normal and is a joy to ride.
I have to say the people who complain about Sportique must be real scooter novices and don’t know squat about their scooters or scooter maintenance. Put 6,000 miles on your scooter and then you’ll start to understand what I’m talking about. A tip: run away from away motorcycle shop or auto repair shop that doesn’t let you talk to the mechanic working on your vehicle.
They have a wide range of new and used scooters. Prices depend upon scooter and condition. All are fairly priced. Boulder is not a inexpensive place to do business and they don’t sell disposable mainland chinese crap.
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